💳 REFUND POLICY — GREEK IPTV

Last updated: August 21, 2025

This Refund Policy explains the conditions under which refunds may be requested for IPTV subscriptions purchased on the GREEK IPTV website, accessible at https://greek-iptv.store/.

By purchasing and using our Service, You confirm that You have read, understood, and agreed to this Refund Policy.

📘 Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below, whether used in singular or plural.

Definitions

For the purposes of this Refund Policy:

  • Company, We, Us, or Our refers to GREEK IPTV.
  • Service refers to the provision of a digital IPTV subscription service.
  • Order means a request made by You to purchase an IPTV subscription.
  • Activation refers to the moment IPTV access credentials are delivered and become usable.
  • Website refers to GREEK IPTV, accessible at https://greek-iptv.store/.
  • You means the individual or legal entity accessing or using the Service.

🔁 Refund Eligibility

Due to the digital nature of the IPTV Service, You acknowledge that once the subscription has been activated, the Service is considered delivered.

A refund request may be submitted only before activation, provided that access credentials have not yet been issued.

❌ Refund Conditions

Refunds are not guaranteed after activation, as the Service provides immediate digital access.

A refund may be considered only in the following limited cases:

  • The Service was not activated
  • A major technical issue directly caused by our system, confirmed and not resolved by our support team
  • Duplicate or incorrect payment confirmed by our billing records

All refund requests are reviewed on a case-by-case basis, at the sole discretion of GREEK IPTV.

🚫 Non-Refundable Situations

Refunds will not be issued in the following situations:

  • Subscription already activated and used
  • Device, application, or player incompatibility not verified prior to purchase
  • Internet connectivity issues on the User’s side
  • Change of mind after activation
  • Partial or full use of the subscription period
  • Violation of our Terms & Conditions

📦 No Physical Products

GREEK IPTV does not sell or ship physical products.
There is no item to return.

All access details, updates, and service information are delivered digitally, via email or messaging services.

🎁 Promotions & Special Offers

Subscriptions purchased during promotions, discounts, or special offers are non-refundable, unless otherwise required by applicable law.

⚖️ Legal Notice (Digital Content)

  • IPTV subscriptions are classified as digital content with immediate access
  • By completing a purchase, You expressly consent to the immediate delivery of the Service
  • This consent may result in the loss of the statutory right of withdrawal, as permitted under EU consumer protection law

This clause exists to ensure legal transparency and compliance.

🛑 Abuse & Fraud Prevention

GREEK IPTV reserves the right to refuse refund requests in cases involving:

  • Account sharing or service abuse
  • Fraudulent or suspicious payment activity
  • Chargeback attempts without prior contact
  • Breach of usage policies

These measures help protect service integrity and all users.

📞 Refund Requests & Contact

To submit a refund request or contact customer support, please reach out to us:

📧 Email: contact@greek-iptv.store
📞 Phone / WhatsApp: +351 931 372 615
🌐 Website: https://greek-iptv.store/contact

We aim to respond to legitimate requests within a reasonable timeframe.